AR and AP Automation. One Platform. Zero Manual Handoffs.
Quadient brings enterprise-grade accounts receivable and accounts payable automation to NetSuite through two purpose-built products: Quadient AR and Quadient AP. On the receivables side, it automates the entire order-to-cash cycle — intelligent collections, AI-powered cash application, credit management, and a self-service payment portal. On the payables side, it captures invoices with 99% accuracy, routes them through configurable approval workflows with PO matching, and enables vendor payments — all syncing back to NetSuite in real time.
The AR and AP platform your NetSuite deserves.
Most NetSuite customers are automating one side of their cash cycle while leaving the other to manual processes. Quadient is one of the only platforms that closes both gaps — inside a single NetSuite integration.
AI-Powered Collections Automation
Quadient AR replaces the manual follow-up cycle — emails, spreadsheets, phone calls — with a no-code workflow engine that automatically delivers invoices, payment reminders, and dunning letters based on configurable rules tied to invoice status, aging bucket, and payer history. Machine learning assigns every customer a predictive payment score, grading their likelihood to pay on time so AR teams know exactly which accounts to prioritize before invoices go overdue. A self-service payment portal lets buyers view invoices, communicate with your team, and pay in their preferred currency and method — removing friction from the customer side of collections. The result across Quadient AR's customer base: a 34% average reduction in DSO, 25% fewer write-offs, and 3x improvement in AR team productivity.
Touchless Invoice Processing & Approval Routing
Quadient AP captures vendor invoices from any channel — email, batch scanning, mobile upload, or digital submission — and uses AI-powered OCR to extract header and line-item data with 99% accuracy, eliminating 83% of manual data entry from day one. Every captured invoice is automatically GL-coded using smart coding that learns from historical patterns, then routed through configurable multi-step approval workflows by department, spend threshold, or vendor type — accessible on desktop or mobile so approvals never stall waiting for someone at a desk. Three-way matching cross-references invoices against NetSuite purchase orders and delivery receipts automatically, flagging discrepancies before they become fraudulent or duplicate payments. The platform processes invoices 9x faster than manual workflows and drives per-invoice processing costs toward best-in-class benchmarks.
AI Cash Application & 94%-Accurate Cash Flow Forecasting
Quadient AR's cash application module uses machine learning to match incoming payments to open invoices at high straight-through rates — regardless of how remittance arrives and even when remittance data is incomplete or missing. Applied cash syncs directly back to NetSuite in real time, eliminating the daily manual reconciliation work that consumes AR teams' mornings. Beyond matching, the platform's analytics engine forecasts cash flow with 94% accuracy — giving CFOs a reliable picture of expected collections that they can plan working capital decisions around. Real-time dashboards surface DSO trends, payer behavior scoring, aging buckets, and collector KPIs so finance leadership can manage AR strategically rather than reactively.
Quadient automation across the industries we serve.
From reactive collections to predictable cash flow.
SaaS and technology companies scale their customer bases fast — but AR infrastructure rarely keeps pace. The result is finance teams buried in manual invoicing, scattered collections tracked in spreadsheets, and cash flow that lags months behind bookings. Quadient AR was purpose-built for this profile: it integrates directly with NetSuite, automates the full collections cadence, and gives every team from sales to finance visibility into which accounts are at risk without a single data export. Companies running Quadient AR have managed significant surges in monthly invoice volume without adding headcount while dramatically reducing DSO.
Scalable collections without headcount growth
Automated workflow rules handle the full dunning cadence for every customer tier, so your AR team manages 2x the invoice volume without adding staff — a critical advantage for SaaS businesses where customer counts grow faster than finance team size.
Predictive payer scoring with 94% accuracy
Machine learning scores every customer based on payment history and behavior, grading their likelihood to pay on time so collectors focus on real risk rather than cycling through every overdue account alphabetically.
Self-service payment portal with NetSuite sync
Customers access invoices, review payment history, and pay in their preferred method through a branded portal that syncs directly to NetSuite — reducing inbound queries and removing the friction that delays payment on subscription renewals and annual contracts.
Real-time AR intelligence for CFOs
Live dashboards track DSO, average days-to-pay, and collector effectiveness alongside 94%-accurate cash flow forecasts — giving finance leadership the data they need to manage working capital and investor reporting without waiting for month-end.
DSO reduction — 24 days — achieved by a PE-backed identity verification SaaS company running NetSuite, in under 30 days of deploying Quadient AR with no changes to finance team headcount.
Increase in managed monthly invoice volume handled without adding headcount after implementing Quadient AR inside NetSuite — sustaining collections quality through rapid customer base growth.
Three-year ROI for Quadient AR customers per Forrester Total Economic Impact™ study — with a composite mid-market organization avoiding 7 AR hires and reducing write-offs significantly.
Automating both sides of your cash cycle requires getting both sides right.
Quadient's native NetSuite integrations give you a powerful foundation on both AR and AP — but collections workflows that aren't tuned to your customer segments and AP approval routing that doesn't reflect your organizational structure will generate exceptions rather than eliminate them. The value comes from configuration: dunning cadences matched to your customer relationships, PO matching rules aligned to your procurement process, and cash application logic tuned to how your customers actually pay.
Sky High brings the NetSuite depth to configure both sides correctly from day one — so your finance team reclaims time on AR and AP simultaneously, and the platform compounds in working capital impact as your business scales.
Finance Process Assessment & Dual-Side Baseline
Sky High conducts a structured diagnostic of your NetSuite environment and existing finance operations — reviewing AR workflows (invoice volume, DSO, collections processes, cash application methods) and AP workflows (invoice receipt channels, approval bottlenecks, PO matching practices, payment methods) in parallel. We establish a clear baseline across both sides — manual processing hours, current DSO, average AP cycle time, and exception rates — so the impact of Quadient's automation is measurable from day one rather than assumed.
NetSuite Integration & Configuration
Quadient AR and AP both integrate natively with NetSuite — AR syncs invoice and customer data bi-directionally while AP pulls vendor master data, GL codes, POs, subsidiaries, and currency settings and pushes approved invoices and payment records back. Sky High configures both integrations against your specific NetSuite instance: mapping your customer hierarchy, payment terms, and chart of accounts for AR; and configuring AP approval workflows by department, entity, cost center, and approval threshold. Three-way PO matching rules, custom dunning cadences, credit management thresholds, and payment method enablement are configured and tested before any live data touches the platform.
Workflow Activation & Team Enablement
With both integrations live, Sky High activates the automation layer — launching AR collection workflows, configuring AI cash application thresholds, enabling the customer-facing payment portal, and turning on AP invoice capture and routing. Finance team enablement is structured separately for AR and AP roles: collectors learn workflow management and payer scoring dashboards; AP processors learn invoice coding and exception handling; and finance leadership receives dashboard training for KPI visibility across both sides. We build role-specific playbooks so every team member knows exactly what the system handles automatically versus what requires human judgment.
Optimization, Measurement & Ongoing Support
Sky High monitors the platform post-launch against the baselines established in Step 01 — tracking DSO change, manual hours eliminated, AP cycle time reduction, and cash application match rates on a 30/60/90-day cadence. As Quadient AR's machine learning builds a richer model of your customers' payment behavior, we refine payer segmentation, adjust dunning cadences for high-value relationships, and unlock advanced analytics including cash flow forecasting dashboards. On the AP side, we tune approval routing rules as your organization evolves and validate every NetSuite update against your Quadient configuration before it reaches production.
“We automated AR and AP at the same time and the impact was immediate on both sides. DSO dropped, the AP team stopped chasing approvals, and our CFO finally has a cash forecast she can actually rely on.”
Ready to automate both sides of your cash cycle?
Book a call with our team — we'll assess your current AR and AP workflows and show you exactly what Quadient inside NetSuite looks like for your business.