Smarter Shipping, Built Into Your NetSuite.
ShipHawk is an enterprise-grade Transportation Management System and Warehouse Management System that replaces manual shipping workflows with intelligent automation — covering every mode from parcel to LTL to FTL in a single platform. Named Oracle NetSuite’s Partner of the Year, ShipHawk embeds directly into NetSuite through a native Hybrid SuiteApp, delivering real-time rate shopping, Smart Packing™ cartonization, and carrier selection without leaving your ERP.
The shipping platform your NetSuite deserves.
Most NetSuite customers are still manually selecting carriers, guessing at box sizes, and absorbing billing discrepancies they don’t know exist. ShipHawk automates all three — natively inside NetSuite.
Smart Rating™ + Smart Packing™ — Unified Rate & Cartonization
ShipHawk’s two proprietary algorithms work together in milliseconds to determine both the optimal container for every order and the lowest-cost carrier and service level to deliver it. Smart Packing™ evaluates item dimensions, weight, value, and fragility against every available carton or pallet — then feeds those precise packed weights into Smart Rating™ for accurate carrier comparison. This eliminates the most expensive mistake in shipping: picking the wrong box, which inflates dimensional weight charges and produces inaccurate rates at checkout. Customers typically see 20% or more reduction in per-shipment carrier costs from this combined optimization alone, without renegotiating carrier contracts.
Multi-Modal TMS — Parcel, LTL, and FTL in One Platform
Unlike point solutions that handle only parcel, ShipHawk supports small parcel, LTL, and FTL shipments from a single interface — automatically routing each order to the correct mode based on weight, dimensions, and delivery requirements. This is critical for wholesale distributors and manufacturers who regularly ship both B2C parcels and large B2B freight orders. ShipHawk can split a single order across modes when that produces the lowest combined cost, and its dynamic business rules engine lets operations teams configure carrier preferences, markup rules, and service-level restrictions without any IT development work.
NetSuite Hybrid SuiteApp — Zero-Middleware Native Integration
ShipHawk’s Hybrid SuiteApp is the deepest NetSuite shipping integration available — operating without an iPaaS or middleware layer, writing shipping data directly to Item Fulfillment records in real time. Every rate request, label generation, packing decision, and carrier assignment happens from inside the NetSuite workflow, and all shipment data syncs back immediately, eliminating double-entry and reconciliation overhead. The integration also supports NetSuite SuiteCommerce for in-cart rating, so the same carrier logic governing warehouse fulfillment governs what customers see at checkout. ShipHawk was named Oracle NetSuite’s Partner of the Year for exactly this reason — it is not a generic shipping tool bolted to NetSuite via API, but a purpose-built extension of the ERP’s order-to-fulfillment workflow.
ShipHawk shipping across the industries we serve.
Move more product with fewer people.
Wholesale distributors face a unique shipping challenge: high-volume small-parcel orders and large LTL freight shipments running simultaneously out of multiple warehouses — and manual carrier selection across those modes creates costly errors and margin erosion on every order. ShipHawk consolidates every shipping mode and every warehouse location into a single platform connected directly to NetSuite, giving operations managers real-time visibility and automated routing across their entire distribution network. Companies running ShipHawk have scaled from hundreds to thousands of daily orders with the same warehouse footprint, without proportional increases in headcount or processing errors.
Multi-warehouse unified routing
ShipHawk’s multi-origin rating engine determines the optimal ship-from location for every order — factoring in available inventory and proximity to the delivery address — then enforces those decisions across all warehouse locations simultaneously.
LTL and parcel in one workflow
Wholesale orders often contain a mix of pallet freight and boxed parcel shipments. ShipHawk rates and books both modes from a single interface without forcing warehouse teams to switch systems or manually interpret carrier rules for each order.
EDI and ASN compliance automation
For distributors selling into retail chains that require advance ship notices and EDI labeling, ShipHawk generates compliant documentation automatically at label print time — eliminating compliance chargebacks without manual document preparation.
Freight and parcel audit
ShipHawk’s built-in audit module automatically reconciles carrier invoices against rated shipment data, recovering overcharges and surfacing billing discrepancies before they are absorbed into operating costs.
Order volume increase achieved by a wholesale home goods distributor — scaling from 300–400 to 1,700+ daily orders with the same warehouse team after deploying ShipHawk with NetSuite.
Packing productivity gain — documented after replacing paper-based pack lists with ShipHawk’s single-click WMS workflow, doubling boxes packed per hour without adding warehouse staff.
Fewer shipping processors required — one wholesale customer increased order volume while reducing the number of staff needed to process shipments, reallocating headcount to higher-value roles.
Shipping automation is only as good as the rules behind it.
ShipHawk’s native NetSuite integration gives you a powerful foundation — but carrier selection, cartonization logic, and routing rules that aren’t configured to your actual order profile will optimize for the wrong outcomes. The savings come from configuration: the right carton library, the right carrier rules, and Smart Packing™ tuned to your specific product catalog and fulfillment workflows.
Sky High brings the NetSuite depth to configure ShipHawk correctly from day one — so your operations team ships smarter immediately and the platform compounds in savings as your business scales.
Discovery & Shipping Profile Audit
Sky High analyzes your current shipping footprint inside NetSuite — reviewing carrier contracts, shipping modes used, warehouse locations, order volumes by channel, and existing Item Fulfillment workflows. This audit surfaces the highest-cost inefficiencies: wrong box selection, missed LTL opportunities, manual rate lookups, and unrecovered carrier billing discrepancies. The output is a ShipHawk configuration blueprint: which carriers to load, which business rules to build, which packing containers to register, and how the SuiteApp maps to your existing NetSuite transaction flows.
SuiteApp Installation & Carrier Configuration
Sky High installs and configures ShipHawk’s Hybrid SuiteApp directly within your NetSuite environment — establishing the bi-directional data connection between Item Fulfillment records and ShipHawk without any middleware. All negotiated carrier accounts are loaded — parcel carriers, LTL freight carriers, and FTL broker relationships — so rate shopping pulls your actual contracted rates, not list prices. Smart Packing™ is configured with your complete carton and pallet library, and initial business rules are built to automate carrier selection based on the order characteristics, service levels, and cost thresholds identified in Discovery.
Parallel Testing & Rules Refinement
Before go-live, Sky High runs parallel processing — comparing ShipHawk-selected carriers and rates against your historical shipping decisions to validate that the automation produces correct and cost-optimized outcomes. Business rules are refined based on edge cases surfaced during testing: hazmat handling, Saturday delivery requirements, specific customer carrier preferences. Any custom documentation requirements — EDI and ASN labels, commercial invoices, branded packing slips — are configured in ShipHawk’s document builder, and warehouse staff receive role-specific training so label printing and packing guidance are second-nature from day one.
Go-Live, Optimization & Ongoing Review
Sky High manages the live cutover and monitors ShipHawk’s performance for the first 30–90 days post-go-live, using ShipHawk’s analytics dashboards to track carrier spend trends, on-time delivery rates, and per-order processing times against the pre-implementation baseline. As order patterns evolve — new products, new carriers, seasonal spikes, new warehouse locations — Sky High updates business rules and carrier configurations so the platform continues to optimize. Quarterly reviews include ShipHawk’s freight and parcel audit reporting to identify carrier billing discrepancies and recover overcharges, ensuring the platform pays for itself on an ongoing basis.
“We were manually selecting carriers for every order and had no idea how much that was costing us. ShipHawk fixed the box, fixed the carrier, and the savings showed up immediately.”
Ready to cut shipping costs and automate your fulfillment?
Book a call with our team — we’ll audit your current shipping workflows and show you exactly what ShipHawk inside NetSuite looks like for your operation.