From Legacy Challenges to Scalable Solutions
Canaropa
Contract Manufacturer, Importer & Distributor
Commercial & Residential Door Hardware — North America
Canaropa is a leading contract manufacturer, importer, and distributor of quality commercial, residential, and architectural door hardware. The preferred choice of professionals, developers, and architects — their products are found throughout North America in private homes, residential developments, offices, commercial and industrial buildings, and resorts.
An outdated system — and a crossroads.
Canaropa was operating on an older version of Elite by Tecsys as their ERP system. A required upgrade presented significant challenges — the process would have been time-consuming and expensive. This situation prompted Canaropa to evaluate the overall limitations of their current ERP.
Ultimately, the combination of an outdated ERP system, the inefficiency of managing separate ERP and reporting systems, and the associated time and cost implications set the stage for a search for a more integrated, efficient, and scalable solution.
Reporting Dependencies
Canaropa relied on IBM's Cognos for reporting, requiring manual data extraction from Elite. The process was cumbersome, error-prone, and consumed valuable time — impacting decision-making and operational efficiency.
Lack of Real-Time Visibility
Separate systems created no real-time view of business performance. Decision-makers couldn't access up-to-date information quickly, leading to delays in responding to market changes and customer demands.
Limited Scalability
Elite inhibited Canaropa's ability to synchronize operational processes with rapid business growth or market changes. The system lacked modern features crucial for today's dynamic environment.
Costly Upgrade Path
A required upgrade to Elite presented significant challenges — time-consuming and expensive. This prompted Canaropa to evaluate the overall limitations of their current ERP and explore alternatives.
The right platform for a growing business.
Canaropa's main priorities when choosing a new ERP solution were ease of use and adaptability — a system that would be straightforward to implement and adopt, while having the ability to scale with their business. After evaluating the market, NetSuite was the clear choice.
Ease of Use & Adaptability
Canaropa's main priorities were ease of use and adaptability — a system straightforward to implement and adopt, while having the ability to scale with their business.
Customization Without Developers
NetSuite's ease of customization was a key selling point, allowing users to tailor reports to their specific needs without relying on developers or external IT resources.
Straightforward Configuration
Compared to competitors, NetSuite was determined to be considerably more user-friendly. This ease of configuration meant they could quickly adapt the system to their unique and evolving business processes.
Legacy Data Migration Capability
NetSuite's ability to efficiently import large amounts of legacy data ensured the transition would preserve important historical data without the typical challenges associated with migration at this scale.
A seamless transition — immediate impact.
The implementation of NetSuite was a resounding success. The transition and go-live experience were seamless, allowing Canaropa to immediately benefit from the newly implemented system. Sky High ERP's consultants brought deep knowledge of NetSuite and a thorough understanding of Canaropa's business — ensuring the solution was technically sound and strategically aligned.
10 Years of Historical Data Migrated
Sky High ERP expertly consolidated data from Canaropa's old system, aligning it with the new structure in NetSuite — ensuring a smooth transition and accurate data mapping crucial for business continuity.
Department SME Involvement
Subject Matter Experts from various departments were empowered to approve requested changes, ensuring NetSuite met each department's specific demands while maintaining seamless overall functionality.
Structured End-User Training
Sky High ERP provided structured and consistent training to end users, ensuring all users were comfortable and productive within the new system — minimizing disruptions and accelerating the learning curve.
Custom Price & Inventory Checker
A customized solution was developed to instantly check customer-specific pricing and inventory availability, allowing the sales team to access discounts, quantity-based pricing, and real-time inventory levels at a glance.
"The transition was smooth, thanks to the expertise and responsiveness of Sky High ERP throughout the implementation process. Their deep understanding of both NetSuite and our business needs ensured that we not only adopted the new system but also maximized its benefits."
Leadership
Canaropa
Historical Data Migrated
10 years of detailed transactional data from Elite consolidated and mapped accurately into NetSuite — ensuring business continuity and eliminating any need to maintain the legacy system.
One platform — total visibility.
Financial Oversight & Control
NetSuite simplified financial processes including accounts receivable and accounts payable, leading to more efficient cash flow management. The consolidation of 10 years of historical data enhanced the accuracy and accessibility of financial records — allowing Canaropa to avoid maintaining their legacy ERP system entirely.
- ↑Real-time insights into financial performance
- ↑More efficient cash flow management
- ↑Reliable financial planning and analysis
Inventory Management
Real-time inventory visibility improved accuracy, reduced stockouts, and minimized excess inventory. In the legacy system, warehouse locations of overstock items were siloed by individuals — creating gaps in overall visibility. NetSuite resolved this entirely.
- ↑Real-time visibility into inventory levels
- ↑Reduced stockouts and excess inventory
- ↑Improved order fulfilment and supplier collaboration
Business Intelligence & Analytics
NetSuite's integrated reporting and analytics tools provided a comprehensive view of key performance indicators, helping Canaropa identify trends, monitor performance, and uncover opportunities for improvement across the entire business.
- ↑Comprehensive KPI visibility
- ↑Data-driven decision-making
- ↑Strategic planning for future growth
"Implementing NetSuite has been a game-changer for Canaropa. The seamless integration of our operations has significantly improved our efficiency and accuracy. NetSuite has given us unprecedented visibility into our financials and supply chain, which has empowered us to make more informed decisions and respond swiftly to market changes."
Leadership
Canaropa
Building on a strong foundation.
These initiatives reflect Canaropa's commitment to continuous improvement and leveraging technology to drive growth and operational excellence — and NetSuite plays a pivotal role in that objective.
Demand Planning Automation
Canaropa aims to refine their demand planning processes by reducing reliance on manual calculations. The goal is to transition towards a model where human verification complements automated demand forecasting — leveraging NetSuite's advanced analytics to improve accuracy and ensure better alignment with market trends.
Warehouse Management System
To streamline warehouse operations and eliminate manual processes, Canaropa is planning to implement NetSuite's WMS. This integration will enable real-time tracking of inventory, reduce manual errors, and boost overall warehouse productivity — ensuring Canaropa can meet growing demand with greater speed and precision.
Ready to upgrade from your legacy ERP system?
Book a free consultation with our experts to discuss how NetSuite can improve your business.