Helping GlobalVision Improve the Metrics that Matter
GlobalVision was running on Sage 300 with manual processes across billing, revenue recognition, and reporting. Sky High ERP rebuilt their NetSuite foundation — and the results changed how the business operates.
Improvement in Time to Close Books
From 15 days to 5
Revenue Growth
Without adding finance headcount
Reduction in Billing Time
From manual to fully automated
Built on Sage 300 — and growing past it.
Before implementing NetSuite, GlobalVision was using Sage 300. While it met basic accounting needs, several constraints became apparent as the business grew and diversified.
These limitations hampered their ability to make fast, data-driven decisions, slowed month-end closes, created risks in financial accuracy, and put ceilings on growth and responsiveness.
Limited Reporting Capability
Any non-standard report, or changes to reports, required SQL expertise or a "systems person." Even accountants couldn't tweak reporting without help.
Lack of Holistic Visibility
Data lived in silos; many processes were tracked manually — Excel, waterfall tables, manual journal entries — which meant delays, risk of errors, and inconsistent views of performance.
Manual Revenue Recognition
Revenue recognition wasn't integrated within the system. This caused a significant slowdown and risked data integrity — if formulas or Excel sheets were modified incorrectly it could break the entire spreadsheet.
Operational Inefficiencies
Since many tasks were manual, scaling meant hiring more people — headcount would have ballooned just to keep up with basic reporting, revenue recognition, and bookkeeping tasks.
The right tool for a complex model.
Sage Intacct was considered, but its revenue-recognition and reporting features were too rigid and limiting to account for GlobalVision's complexities. Microsoft Dynamics looked like it would require heavy customization, bringing more maintenance burden.
NetSuite, in contrast, offered out-of-the-box features aligned with their business model: subscription billing, hybrid revenue, software/hardware mix, professional services. Less custom work, greater alignment.
"NetSuite was the best out-of-the-box all around product — the decision was simple."
Michael Sobadjian
Head of Finance, GlobalVision
Optimizing NetSuite for growth.
Sky High ERP was brought in to optimize, clean up, and adapt NetSuite to the nuances of GlobalVision's business model and operations. Key projects included:
Automating Workflows
Custom scripts and workflows were developed to automate processes that were previously manual across the business.
Billing Automation
Implementing semi-automated invoicing and better systems for tracking billing and project hours.
Professional Services Module
Tracking hours properly and aligning project and professional services workflows in NetSuite versus external tools.
Revenue Recognition Fix
Replacing manual waterfall tables, Excel rev-rec workflows, and manual journal entries with automated, integrated recognition.
Data Integrity & Reporting
Enabling non-technical staff — accounting, operations — to build their own reports, resulting in faster, more accurate close cycles.
Concrete results, tied to the business.
Improvement in Time to Close Books
GlobalVision's time to close books at month-end went from 15 days to 5 days.
Revenue Growth, Same Headcount
Before Sky High, GlobalVision would have required extra hires to keep up. After, they doubled revenue with the same finance headcount.
Reduction in Billing Time
Automation replaced a semi-manual, error-prone process — reducing billing time by 95% with improved accuracy.
Reporting & Visibility
Leaders gained holistic visibility. Business users now run reports independently, enabling faster, data-driven decision-making.
Professional Services Tracking
Automated project creation once orders were processed, improving scheduling and visibility for the PS team.
Improved Customer Experience
Customers now receive timely updates from licensing through delivery, improving satisfaction and retention.
"NetSuite allows us to stay lean — we have a small internal support team thanks to the automations in place. If we had to scale headcount we wouldn't be able to maintain the same level of service."
Jake Berkson
Business Systems & Data Leader, GlobalVision
Advice for companies at the same crossroads.
GlobalVision's Head of Finance Michael Sobadjian shared this advice for companies in hybrid SaaS/hardware/professional services models considering an upgraded ERP system.
Invest Time Up Front and Properly Plan Your Implementation
Taking the time to clearly define requirements and map processes upfront ensures your ERP investment drives automation, efficiency, and long-term ROI. Document where you rely on Excel, manual entries, external tools — these are the friction points to solve.
Partner with Someone Who Understands Your Business
Not all NetSuite partners bring hybrid models or revenue recognition experience. Partner with a company that not only specializes in NetSuite, but also understands the complexities of a business model with mixed revenue streams.
Automate Wherever Possible
Even small workflow automations and scripting can shave days off month-end, reduce errors, and increase staff leverage.
Focus on Reporting and Data Visibility
If your financials and operations are visible and accessible by non-technical users, you can move much faster.
The results speak for themselves.
GlobalVision's story demonstrates the transformative power of NetSuite when fully leveraged. By consolidating systems, automating core workflows, and enabling accurate, real-time reporting, NetSuite allowed GlobalVision to cut their month-end close from 15 days to 5, double their business without increasing finance headcount, and reduce billing time by 95%.
Sky High ERP specializes in enabling measurable impact through NetSuite — greater visibility, faster closes, and scalable growth. Book an introductory discussion to see what's possible for your company.